Priority Customs Brokers™ New Zealand
0800 166 716As one of New Zealand’s leading customs clearance brokers, we have the expertise with priority clearances to provide you with hassle-free service.
OPEN EXTENDED HOURS
Monday – Friday 8.30am-5.00pm
COMPETITIVE PRICE
Best value for your clearance
ALWAYS COMPLIANT
Giving you peace of mind.
Air Freight
Air Freight
Import Customs Clearance
Parcel Post
NZ Parcel Post
Import Customs Clearance
Sea Freight FCL
Full Container Load Import Customs Clearance
Sea Freight FCL
Less than a Container Load Import Customs Clearance
Hand Carry
Hand Carrying Goods Import Customs Clearance
About Priority Clearances
When time and precision are of the utmost importance, working with priority customs brokers™ can make all the difference in ensuring that your air freight and sea cargo shipments clear the New Zealand border without unnecessary delays. Priority customs clearance™ is specifically designed to fast-track air freight and sea cargo shipments that require immediate attention, whether they are business-critical shipments, personal purchases, or time sensitive shipments.
Whether you are a first time importer, an experienced importer, or a business looking for priority attention, partnering with an expert like Platinum® ensures that your air freight and sea cargo shipments are customs cleared seamlessly and efficiently through the New Zealand border.

Talk to a Priority Customs Brokers™ Today
Why Choose Priority Customs Brokers™
Priority customs brokers™ offer a specialised level of service for time-sensitive and fast moving goods. Unlike a standard customs clearance process, priority customs brokers™ focus on both accuracy and urgency to minimise any disruptions. Relying upon priority customs brokers™ means that you will avoid delays that could lead to increased storage costs, missed deadlines, or even unsatisfied clients.
New Zealand customs compliance is complex, and mistakes may further slow the process. Partnering with a professional customs broker like Platinum® does make a marked difference. Platinum® has a sound understanding of both the New Zealand Customs Service (NZCS) regulations and the Ministry for Primary Industries (MPI) requirements.
Priority customs brokers™ carefully assesses each air freight and sea cargo supporting documents against compliance aspects. Whether you are importing last-minute air cargo from overseas or high value sea freight that requires immediate attention, priority customs brokers™ are available to provide you with a priority customs clearance™ to expedite the customs clearance process efficiently and effectively.
Benefits of Priority Customs Clearance™
The benefits of receiving a priority customs clearance™ go far beyond saving time. For small, medium and large businesses, opting for a priority customs clearance™ often prevents the cascading effects of having a delayed shipment, escalating storage costs, efficiency breakdowns, and most importantly missed opportunities.
By streamlining the customs clearance process, priority customs clearance™ will assist you in receiving your goods promptly from the air freight terminal, sea freight depot or seaport. Your goods will be able to move onto their ultimate destination without delay, supporting your business to maintain a smooth operation and providing you with peace of mind. Proactive customs clearance management by priority customs brokers™ mitigates your risks tied to non-compliance, incomplete paperwork, and missed deadlines.
Priority customs brokers™ deliver tailored solutions, for instance, businesses importing frequently can rely upon priority customs brokers™ to optimise the customs clearance process and delivery times. Priority customs brokers™ always aims to pre-clear your air freight and sea cargo shipments before it arrives into New Zealand.
The Role of Compliance in Priority Customs Clearance™ Shipments
Even under time constraints, compliance remains a critical component of priority customs clearance™ shipments. The New Zealand Customs Service regulations are complex, and failure to meet these requirements can result in penalties, lengthy delays and storage costs. Prompt and accurate oversight is therefore necessary to ensure that your shipments meet all of the regulatory expectations.
At Platinum®, customs compliance is at the heart of what we do. Your priority customs brokers™ continuously monitor updates issued by both the New Zealand Customs Service and the Ministry for Primary Industries to ensure that every customs clearance submission that we handle aligns with their regulatory requirements. Platinum® proactively assesses all aspects of your paperwork to make certain that it is correct before submission. This meticulous process guarantees that your shipments will be customs cleared promptly and efficiently.
Talk to a Priority Customs Brokers™ Today
How Platinum® Simplifies Priority Customs Clearance™ Shipments
Platinum® is a leader in delivering efficient and trusted priority customs clearance™ services throughout New Zealand, whether your air freight is arriving into Auckland, Wellington, Christchurch or Queenstown or whether your sea cargo is arriving into Auckland, Tauranga, Wellington, Lyttleton or Port Chalmers, Platinum® has more than 25 years of customs clearance expertise.
Platinum® appreciates the importance of customs clearance speed and precision when the financial risks are high. From the moment that you rely upon Platinum®, our priority customs clearance™ team will act immediately to prioritise your customs clearance, liase with you and your overseas supplier for any gaps in the paperwork, then submit your customs clearance to both the NZCS and the MPI.
Platinum® possesses in-depth knowledge of both the NZCS and the MPI regulations, Platinum® can fast-track shipments while ensuring strict adherence to both government compliance requirements. Platinum® have the resources and expertise to secure you a smooth customs clearance process. Our service extends beyond merely just customs clearing your air freight and sea cargo goods; we provide reliable, customer-focused solutions that add measurable value to your logistics operations.


Examples of Priority Customs Clearance™ Scenarios
Priority customs clearance™ is particularly useful across a variety of scenarios where delays can have significant financial and non-financial repercussions. Businesses importing critical components for ongoing projects may rely upon priority customs clearance™ to avoid production halts stemming from a delayed customs clearance.
Importers who manage time-sensitive orders are able to meet their customer expectations by leveraging the speed and precision of priority customs brokers™. Priority customs clearance™ services are also required for high-value shipments. Having the high-value shipments customs cleared promptly and having the goods in your possession mitigates the risk of loss, theft, or damage.
Small, medium, and large importers also benefit from priority customs brokers™. They receive tailored and precise customs clearance services, ensuring their goods can be collected and delivered without any disruption or complication. Whatever the importing context, priority customs brokers™ ensure that your shipment progresses through the border while meeting all of the regulatory requirements.
Whether you are a first time importer, or a seasoned importer, when you rely upon priority customs brokers™ to manager your New Zealand customs clearances you are receiving a premium service, which entails priority, compliance and a One Touch™ service where you will only ever deal with once person from our organisation. We know that some other customs brokerages will have you deal with a handle of people during the customs clearance journey.
Platinum® is your trusted customs clearance broker in New Zealand. Our expert customs clearance brokers are ready to provide you with a premium, reliable and compliant customs clearance solution to meet and exceed your importing requirements.
Reach out to Platinum® Today
Call us today on 0800 166 716 to speak with a professional customs broker, or use our Get a Quote tool for a quick and tailored cost estimate.
Rely upon Platinum® and experience New Zealand’s premium customs clearance brokerage services. With our expertise, efficiency, and commitment to excellence, your priority customs clearance™ air freight and sea cargo shipments will be processed through the New Zealand border efficiently and correctly.