The importing and exporting of products creates a few barriers that need to be considered. Making sure you choose a company with expertise, knowledge and experience in the field is crucial to making sure that your importing/exporting needs are met and hassle free. By choosing a Platinum Freight®, you will be choosing a company that puts customer service first. By attending to the needs of the individual, by saving our customers money wherever possible and still achieving compliance. As a renowned Wellington Customs™ Broker we have gained a reputation as being a reliable and trustworthy industry competitor.

For more than 22 years, Platinum Freight® management has been a leading provider in the customs clearance industry. We have been committed to achieving excellence and providing a gold standard of customer service experience.

Our team strives to provide our customers with a hassle-free process from start to finish ensuring that there are no surprise expenses or delays in the process, all while giving our customers the best possible price for the job. At Platinum Freight® Management our motto is “simply no higher level of service®.” We aim to fulfil our motto by making sure our team explores every possible avenue to ensure that all paperwork is checked and correct before sending or receiving goods.

At Platinum Freight® we aim to build long lasting relationships with our clients by getting to know each business to gain insight to help us tailor our services to best suit the needs of our individual clients. This gives us an advantage as we can anticipate any possible problems before they can occur. We clear all types of parcels, cargo, and personal effects that enter and exit Auckland, Christchurch, Wellington and more. This can include air freight, sea freight, parcel post shipments, passengers who are carrying stock on their possession when travelling or temporary import / exports.