Have you received a letter from New Zealand Post [NZP] advising that you have a package being held by the New Zealand Customs Service [NZCS] awaiting clearance? Unsure of what to do?
Platinum® is here to help. You have two options 1) to allow New Zealand Post [NZP] to customs clear the package; NZP charges $60* plus any import taxes and an entry fee or 2) allow Platinum® to process the customs clearance on the same day [any import taxes and an entry fee are still payable]. So that Platinum® can process your New Zealand Post mail article, we would need the following documents:
- A COPY OF THE NEW ZEALAND POST LETTER
- A COMMERCIAL INVOICE FOR THE GOODS
- AUTHORISATION FORM
Once we clear your mail article, the New Zealand Customs Service [NZCS] will notify New Zealand Post [NZP] to release the package for delivery to your address.
Get a New Zealand Post Mail Clearance Quote
Importance of Understanding Parcel Post Clearances in New Zealand
Understanding how parcel post mail clearances work in New Zealand is essential to avoid any legal issues or unexpected costs. For instance, the New Zealand Customs Service [NZCS] will require a customs tax assessment for all parcels entering the country with a value over $1000 NZD. Whether you are an individual or a business with an NZBN once the goods are over $1000 NZD you will need a customs tax assessment.
Whenever you purchase items from overseas and they arrive in New Zealand with a value over $1000 NZD, you need to calculate the total costs; 1) the cost of the goods, 2) the cost to ship the goods form overseas, 3) import duty (if applicable), 4) import GST, entry fee and 5) New Zealand Post [NZP] customs clearance (currently $60*).
Understanding these costs will help you to plan your budget and avoid any surprises. Sometimes when these fees are taken into account, customers say that it is cheaper to buy the goods in New Zealand, then again in more cases than not it is not possible to purchase these goods locally in New Zealand.
What New Zealand Post Mail Clearances Entail
New Zealand Post mail clearances involve multiple government agencies (depending upon what goods you are importing); the most important government agency is the New Zealand Customs Service [NZCS], who ensures that all parcels entering New Zealand are 1) customs tax assessed and 2) permitted for entry against the Act and Regulations.
Customs clearing New Zealand Post mail articles through the New Zealand Customs Service [NZCS] requires both individual and business importers to follow the legal processes against the regulations. Failing to comply with these processes will 1) delay the release of your packages and 2) could see the package returned to the sender overseas.
Legal Requirements and Regulations Associated with New Zealand Post Mail Article Clearances
The New Zealand Customs Service [NZCS] customs clearance process is highly regulated and mail article clearance processes and regulations must be followed to allow the mail articles to be customs cleared and delivered.
The New Zealand Customs Service [NZCS] requires 1) import duty and or import GST to be paid and 2) requires the goods to be assessed against any possible Prohibited Imports regulations. New Zealand Post or Platinum® can communicate your customs clearance to the NZCS on your behalf.
Step-by-Step Guide to the New Zealand Post Mail Customs Clearance Process
Clearing New Zealand Post mail articles being held at the International Mail Centre in Auckland consists of five primary steps:
Documentation required for customs clearance
Importers will need to provide either New Zealand Post or Platinum® with the necessary documentation to allow the customs clearance to be prepared and submitted to the NZCS. The documentation required would be: 1) the commercial invoice for the goods, 2) the New Zealand Post letter and 3) the authorisation form.
Submitting the customs clearance documents
Once the documentation has been received, the customs clearance will be submitted to the NZCS for a customs tax assessment.
Tax assessment received
The NZCS will calculate the customs assessment; you will pay that customs clearance tax assessment via New Zealand Post or Platinum®.
Parcel released
Once the NZCS has received the funds, the parcel will be released from the International Mail Centre in Auckland.
Receipt of Parcel
The parcel will be delivered by New Zealand Post to the address listed outside the parcel or to your nearest New Zealand Post office for you to collect.
Common Issues and Challenges
New Zealand Post mail articles are not always straightforward; sometimes, the sender of the goods does not provide you with an invoice for the goods that have been sent; until an invoice has been received, the parcel cannot be processed through the NZCS.
Platinum® regularly process New Zealand Post mail articles through the International Mail Centre in Auckland; we make the process seamless.
Benefits of Using Platinum® for your New Zealand Post Mail Articles
Lack of knowledge of the New Zealand Customs Service [NZCS] customs clearance process and requirements can result in delays. Relying upon Platinum® to process the customs clearance for your international mail articles is a wise investment. Platinum® specialises in:
- Customs clearing your international parcels through the New Zealand Customs Service [NZCS]
Monitoring your mail articles throughout the clearance process - We provide a dedicated customs clearance professional for any customs clearance-related query.
- Calculating any import duty and or import GST to assist you in planning ahead and avoiding any unexpected costs.
Relying upon a Platinum® customs broker will ensure a smooth and stress-free customs clearance process.
Platinum® is committed to delivering a premium service and maintaining the highest standards of customer care.
With our meticulous attention to detail, Platinum® prides itself on being the only choice for customs clearance for international mail articles. Rely upon Platinum® for a superior customs clearance process in New Zealand.
Once Platinum® customs clear your mail article, the New Zealand Customs Service [NZCS] will notify New Zealand Post to release the package from the International Mail Centre in Auckland. Subsequently, your package will be delivered to the address indicated on the package.
Reach out to one of our experienced customs clearance professionals today.