From the moment you receive our obligation free quote, we treat your cargo as we would our own.


Importing Into New Zealand

When it comes to importing goods, it is important to know that the customs brokerage that you have selected has experience in the goods that you wish to import to New Zealand. Platinum® is regularly asked to customs clear goods in the following sectors. As Platinum® regularly customs clears these goods through both the New Zealand Customs Service and the Ministry for Primary Industries, we are aware of the issues that need to be addressed before the goods arrive.

We can help you with importing the following:

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We have a team of customs clearance experts who are well-versed in all aspects of importing to New Zealand, meaning that we can provide you and your project with tailored advice. So if you are looking to import goods for your business, reach out to Platinum® today.

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Our Professional Approach to Service for New Zealand

We attempt to meet and exceed our customers needs by being able to pre-empt the issues before they occur. We attempt to eliminate the guesswork from both the customs clearance and the biosecurity requirements. With Platinum®, your cargo is monitored, allowing us to pre-clear your cargo before it arrives into New Zealand. We are committed to having your cargo customs cleared through the border so that your goods can enter the New Zealand market for sale or for consumption. Our goal is to provide you with a higher level of customer satisfaction which in turn will provide us with repeat business and ongoing success.

The Benefits of Choosing Platinum®

  • You will receive a personalised one-on-one customer service journey – we refer to this as One Touch® – you will only ever deal with one person from the moment that you contact us through until the end of the project
  • We are open 7 days a week with extended hours
  • We have been rated as “highly compliant”
  • Over 24 years of customs clearance and quarantine experience


What our Customers are saying about our Customs Clearance Services

I was completely oblivious of regulatory requirements and processes surrounding the importation of goods. Peter stepped in and did all that was necessary, pressing the supplier for required documentation etc. Communication was prompt and concise. Peter’s knowledge made the experience painless, and I have no reservations in recommending him.
Cam Wilson

Operations Manager, AGT

Great Company to conduct business with. Our broker was, professional, super help and made the whole process very seamless. We couldn’t be more satisfied, thanks Platinum Freight!!
Tania Aarts


Was the first experience importing items with the need of a customs broker. Peter at Platinum freight management was very easy to deal with and informative. Guided us through the process. Thank you Peter.
Ben M

Sea Freight LCL, Wellington


Open 7 Days with Extended Hours

Each and every day we are on hand to take your calls and handle your shipments. Nothing is too much trouble for our dedicated team.


We have been assisting New Zealand businesses for over 24 years with their import requirements.

We save you $$

With over two decades of experience, we find savings that many other customs brokers miss. Ask us about current services and audits.