Kia ora. Specialist customs clearance across Aotearoa
Importing Into New Zealand by Sector Customs Clearance From Brokers Who Know Your Goods
Platinum® regularly clears goods in the sectors below through the New Zealand Customs Service (NZCS) and the Ministry for Primary Industries (MPI). Because we clear these goods often, we know the issues to address before they arrive.
Send us your supplier's proforma invoice
We will flag duty, MPI and paperwork issues before you pay a deposit.Goods We Help You Import
Choose a sector to read our importing guide, or filter by type of goods.
Building and constructionPrefab Homes and Granny Flats
Prefabricated homes, cabins and granny flats.
Read the importing guide
Building and constructionInsulated EPS Panels
Insulated panels for walls, roofs and cool rooms.
Read the importing guide
Building and constructionAluminium Windows and Doors
Window and door systems for new builds and renovations.
Read the importing guide
Building and constructionLuxury Toilets
Smart and luxury toilets and bathroom fixtures.
Read the importing guide
Machinery and equipmentHeavy Machinery
New heavy machinery for construction, farming and industry.
Read the importing guide
Machinery and equipmentWoodworking Machinery
Industrial and trade machinery, including CNC equipment.
Read the importing guide
Machinery and equipmentGym Equipment
Commercial and home gym and fitness equipment.
Read the importing guide
Leisure and hospitalitySpas and Saunas
Spa pools, hot tubs and saunas.
Read the importing guide
Leisure and hospitalityFood Truck Trailers
Food trucks and trailers for hospitality businesses.
Read the importing guide
Leisure and hospitalitySoft Play Equipment
Indoor play equipment for centres, cafes and schools.
Read the importing guide
RetailAdult Store Items
Stock for adult retail stores, cleared discreetly.
Read the importing guideSomething else?Your goods are not listed
We clear a wide range of new goods. Call us and a broker will talk you through it.
Call 0800 166 716Why Sector Experience Matters When Importing
When you import goods into New Zealand, it pays to choose a customs broker who has experience with your type of goods. Different goods have different tariff classifications, duty rates and biosecurity requirements, and getting any of these wrong can mean delays, storage charges or penalties.
Because Platinum® regularly clears goods in these sectors, we pre-empt issues before they occur and take the guesswork out of both customs clearance and biosecurity. We monitor your cargo, so we can pre-clear it before it arrives and your goods can enter the New Zealand market for sale or use.
What we check for your goods
- Tariff classificationYour goods are classified correctly, so duty and GST are assessed accurately and you are not overcharged.
- MPI biosecurity requirementsWe check whether your goods or their packaging need inspection, treatment or extra paperwork, such as timber packaging declarations.
- Supplier documentsWe tell you exactly what your overseas supplier needs to provide before your goods ship.
- Storage and timingWe plan the clearance around how your goods are arriving, so they are not held at the port, depot or terminal.
What Our Customers Say
From first-time importers to operations managers, here is how importers describe working with Platinum®.
I was completely oblivious of regulatory requirements and processes surrounding the importation of goods. Peter stepped in and did all that was necessary, pressing the supplier for required documentation etc. Communication was prompt and concise. Peter's knowledge made the experience painless, and I have no reservations in recommending him.
Great Company to conduct business with. Our broker was, professional, super help and made the whole process very seamless. We couldn't be more satisfied, thanks Platinum Freight!!
Was the first experience importing items with the need of a customs broker. Peter at Platinum freight management was very easy to deal with and informative. Guided us through the process. Thank you Peter.
The Benefits of Choosing Platinum®
Whatever you are importing, you get the same personal, compliant service.
One Touch™ service
You deal with one person from your first call to the end of your project.
Rated highly compliant
Accurate, compliant clearances that help you avoid penalties and delays later on.
25+ years of experience
More than 25 years of customs clearance and biosecurity experience in New Zealand.
We look for savings
With decades of experience, we find savings other customs brokers miss. Ask us about our audits.
Monday to Friday, 8.30am to 5.00pm
Call 0800 166 716 during business hours, or send your invoice through our quote form at any time.
Advice before you buy
Where time allows, we flag issues before you pay your supplier, so there are no surprises.
Importing by Sector, Answered
Common questions about the goods we clear. For more, see our importing FAQs.
Talk to us: 0800 166 716What goods can Platinum® help me import into New Zealand?
Platinum® regularly clears new goods including prefab homes and granny flats, insulated EPS panels, aluminium windows and doors, heavy and woodworking machinery, gym equipment, spas and saunas, food truck trailers, soft play equipment and luxury toilets.
My goods are not listed. Can you still help?
Yes. The sectors on this page are the goods we are asked about most often, but Platinum® clears a wide range of new goods. Call 0800 166 716 and a broker will talk you through your shipment.
Why does sector experience matter for customs clearance?
Different goods have different tariff classifications, duty rates and MPI biosecurity requirements. A broker who regularly clears your type of goods knows what to check before they arrive, which helps avoid delays, storage charges and penalties.
Do you clear used or second-hand goods?
No. Platinum® clears new goods only. We do not work with pre-owned or used goods, including used machinery.
Can you advise me before I buy from an overseas supplier?
Yes, and that is the best time to contact us. Send us your supplier's proforma invoice and we will flag any duty, MPI or paperwork issues before you pay a deposit.
How do I get a quote for importing my goods?
Upload your supplier's invoice through our quote form, or call 0800 166 716. A Platinum® broker will send you a detailed costing, so you know your landed cost before you commit.
Know your landed cost before you pay a deposit
Send us your supplier's invoice and a New Zealand customs broker will come back to you with a detailed costing.
Every shipment has a number. Every person has a name. Platinum® knows the difference.